Delivery Time and Tracking: How long does delivery take, and how can I track my order?
We ship from our overseas warehouse, and you will receive a logistics tracking number via email within 1-3 business days. Standard delivery time is within one week. You can track your order using the provided tracking number on the corresponding logistics website. Alternatively, you can email our customer service at customercare@carotekitchenware.com and info@carotekitchenware.com with your order number, and they will assist you in tracking your shipment.
Compatibility with Induction Stove: Can I use Carote cookware on an induction stove?
Yes, Cerote cookware is compatible with both induction and gas stoves, making it suitable for all types of cooktops.
Cooking Variety of Foods: Can I cook all types of foods with Carote cookware?
Carote’s non-stick coating is highly stable, resistant to acids and bases, and does not react chemically with other substances, making it suitable for cooking a wide range of foods, except for very hard or abrasive items like crabs and shells.
Non-Stick Coating Durability: Does the non-stick coating wear off, and how can I prevent it?
Under normal usage, Carote’s non-stick coating does not wear off. Avoid using sharp or abrasive utensils and extreme high heat to ensure its longevity.
Weight and Handling: Are Carote pots and pans heavy or easy to handle?
Cerote’s White Granite, Classic Granite, and Brown Granite collection pots and pans have similar weights, which vary by product.
